Privacy Policy

Introduction

At Paklitz, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.

Information We Collect

Personal Information

When you place an order or create an account, we may collect:

• Full name
• Email address
• Phone number
• Shipping address
• Payment information (processed securely through our payment partners)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited and time spent on pages
• Referring website

How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders
• Send order confirmations and updates
• Respond to your inquiries and provide customer support
• Send promotional emails (you can opt-out at any time)
• Improve our website and services
• Prevent fraud and enhance security
• Comply with legal obligations

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Delivery partners to fulfill your orders
• Payment processors to handle transactions securely
• Service providers who assist us in operating our website
• Law enforcement or government agencies when required by law

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt-out of marketing communications
• Withdraw consent at any time

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can control cookies through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

• Email: support@paklitz.com
• Phone: +92 332 2531897
• Address: Saima Drive Inn, Mobile Mall, Rashid Minhas Rd, Gulshan-e-Iqbal, Karachi